EXHIBITOR DIGITAL MOBILE CREDENTIALS FAQ
How do we register for our Digital Mobile Credential?
Please use the link sent to you in the previous communication or log in to your Exhibitor Portal.
Where do we get our Credentials?
We are no longer providing hardstock credentials to any NMMA Boat & Sportshow. All credentials are now mobile, please log in to your Exhibitor Portal to access the registration platform. Your digital credential will be emailed to you 2 weeks prior to the show if you are paid in full.
Are Credentials sent to Exhibiting Staff individually?
Yes, for security purposes you will be expected to show your digital credential on your mobile device everyday upon entering the show this is the reason for a unique email address(es) provided during the registration process.
How many do we get?
Your credential allotment is dependent on the size of your space(s). Credential allotment is cumulative. See allotments below.
199 Sq. Ft. or less = 6 Credentials
200 – 399 Sq. Ft. = 10 Credentials
400 – 2000 Sq. Ft. = 15 Credentials
2001 – 3500 Sq. Ft. = 20 Credentials
3501 – 5000 Sq. Ft. = 25 Credentials
5001 – 7500 Sq. Ft. = 30 Credentials
7501 Sq. Ft. + = 40 Credentials
What if I misplace or delete my email with my credential by accident?
Email your Show Administrator to have it resent.
Is there a cost to have my credential resent?
There is no cost to have your credentials resent.
Do I register my dealers using my allotment?
No. Please complete and return your co-exhibitor form. Your dealers will receive their own link and allotment to register for credentials.
Do I have to show my digital credential on my mobile device upon entering and leaving?
To ensure the security of our EXHIBITORS you will be required to show your mobile exhibitor credential on your mobile device each day/time you enter the show—however, you will not need to present any other form of photo ID. This process will streamline your entry to the show and ensure only authorized personnel have access to the show outside of show hours protecting exhibitor's products and displays.
You do not have to show your digital credential when you exit the show.
Do I have to show an ID when entering the show?
Your digital access credential with your uploaded photo is all you’ll need to enter the show. We encourage you to provide name tags for you and your staff working the show.
The Credential site asks for an email and some of my staff do not have emails, can I just use my email address for all credentials?
No. To ensure the security of our EXHIBITORS you will be required to show your mobile exhibitor badge on your mobile device each day/time you enter the show—however, you will not need to present any other form of photo ID. This process will streamline your entry to the show and ensure only authorized personnel have access to the show outside of show hours protecting exhibitor's products and displays
If I input everyone’s email address will they receive a lot of emails throughout the year?
No. We do not share email addresses with outside companies. Emails will not be saved for future shows.
If I ordered credentials for John Doe and he can’t make the show, how can I change the name?
Please proceed to the registration office for assistance or contact your show team in advance of the show to request any known changes
If we swap out volunteers/employees on various days to work the show, how do we handle that?
We do not print generic Volunteer badges. We will adjust the allotment for those complimentary booths that use volunteers for staffing. You cannot swap out a badge if the badge has been used and scanned by another employee.
If I have an NMMA Trade credential do I have to register for a show’s specific exhibitor credential?
No. The NMMA Trade credential allows entry into to all NMMA produced consumer shows 2 hours prior to show opening – same as an exhibitor credential.
BE MY GUEST TICKETS FAQ
How do we order tickets?
Please use the link that was sent in the previous communication or access your Exhibitor Portal.
Do we get free tickets with our space?
No. MRAA Marine Industry Certified Dealers get 50 comp tickets for being a certified dealer.
How much are they?
Be My Guest E-tickets are 50% off the general admission show ticket, hard stock tickets are no longer available.
Do we have to leave a deposit?
Yes. The card that is used for the deposit is saved and charged after the show for tickets scanned minus the deposit.
How much is the deposit? Is it refundable?
The deposit is $50 and non-refundable. It is applied to your balance.
Can I use an American Express to leave a deposit/pay for my tickets?
No. We do not accept American Express. We accept Visa, MasterCard and Discover.
What if I want to buy less than 10 tickets? Do I still have to leave a deposit?
If you want to buy less than 10 tickets, you can without leaving a deposit. You pay for them outright and they are not refundable if they are not used.
What if we order 25 tickets but only use 5?
You only get charged for what is scanned at the gate.
Do I get charged for all the tickets ordered?
No. You only get charged for what is scanned at the gate.
Why can’t we pay by check?
Your credit card we have on file is automatically charged after the show.
Can my dealers order tickets too?
Yes, they receive their own link to order tickets. They must be registered as a co-exhibitor.
Can they be switched for someone else to use?
Once an electronic Be My Guest Ticket is sent it cannot be sent to someone else.
Are the tickets good for any day?
Yes, tickets are good for any one day of the show.
Can I use one ticket all weekend (multiuse)?
No, tickets are valid for one day only and cannot be resold.
Do I receive the e-tickets or are they sent directly to my customers?
No, they are sent directly to your customer.
If I add an e-ticket customization for my first order, if I order more tickets, do I have to add the customization again?
No. Once you add a customization to your initial order, it will automatically be added to any additional orders.
Can I send multiple tickets to one person?
Yes. When sending e-tickets you are prompted for the number of tickets to send to your customer. The maximum amount to send is 20 at a time.
Can e-tickets be sent throughout the show?
Yes, the site is live.
How does my customer know who is sending them the e-ticket?
Your company name is in the email that contains the e-tickets as well as on the e-tickets themselves.
Do you have to print the e-tickets?
No. The tickets can be scanned from your mobile device.
Can the e-tickets be resent if the customer cannot find the email?
Yes, please contact the Registration Department or the Show Administrator.
Can I receive a report of tickets used at the show?
Yes. You can request a spreadsheet that will tell you the type of ticket redeemed, when it was redeemed and the redemption cost.